March 3, 2025

Elevate Your Coaching Impact: Master Empathy and Active Listening Techniques

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Empathy and active listening aren't just buzzwords - they're the keys to transforming your coaching approach and maximizing your clients' success. Imagine being able to truly understand and connect with those you coach, uncovering the root of their challenges without jumping to conclusions or solutions. In this episode of Modern Leadership, we promise to equip you with the skills to do just that. We dive into the art of empathy, exploring how seeing the world from your client's perspective not only opens doors to deeper connection but also enhances the impact of your guidance.

Join us as we challenge conventional coaching methods, emphasizing the power of active listening. Learn how to resist the urge to fill silences, allowing your clients to explore their thoughts and thus paving the way for more insightful advice. Whether you're a seasoned coach seeking to refine your techniques or a newcomer eager to make a meaningful difference, this episode offers strategies to elevate your coaching prowess. Prepare to take your leadership skills to new heights and make a lasting impact without compromising your personal time or family commitments.

Want a personalized strategy session for free? Book a free call with Marc or Teresa: https://www.modernleadership.us/apply

Whether you're going through a challenge, or working on a powerful goal, join Marc or Teresa for a 20-minute strategy session and leave the call with a plan to make it happen!


Transcript
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It's time to redefine leadership.

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Welcome to Modern Leadership, where we see things differently.

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Our podcast is all about empowering entrepreneurs like you to achieve the next level of success in business and life.

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We believe that you can create a massive impact in the world without compromising your personal life or family time to do so.

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We're committed to providing you with actionable tips and strategies weekly to make that possible.

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So if you're ready to become a modern leader and make a lasting difference in the world, consider subscribing, turn on notifications and dive into our community.

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We want to thank you for being here, because the world needs your leadership now more than ever.

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Let's go.

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So what do you think are the key skills that every coach should have?

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I think one of the biggest ones, for me at least, is empathy is being able to really understand the person that you're trying to coach.

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A lot of times we'll want to jump in and just give them steps and tips and we don't take the time to really understand where they're coming from, and I think that empathy really helps you do that.

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It puts the fear, or maybe the responsibility of giving people answers and really helps you understand, understand the other person, understand their struggles and really connect with them.

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Yeah, and on that topic, before I share mine, I really do like the idea of empathy, because you're not just rushing to judgment.

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You're asking them questions to find out why they're feeling the way that they're feeling right now and making sure that they understand there's no right or wrong feelings, this is the way they feel, but like kind of meeting them there, right.

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Empathy doesn't mean that you're agreeing with them.

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Empathy just means that you can see it from their perspective and when you can see it and you can call out to it and they're like, wow, like this person really gets it, it opens the door to at some point.

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If they do want you to give advice, you can, but it's not something you just rush and just give advice.

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I mean, I'm sure we've all experienced this I've experienced this this week where you rush in to give advice and even at home, and you're like, oh, I didn't have all that information right.

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It's because you didn't take a second to like slow down.

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As a coach, you're already making a difference in the world, but what if you could take your confidence and the results of your clients to a new height?

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If you're looking to fine-tune your feedback and guidance for even more client success.

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I'm here to help.

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During a free coaching call, we'll uncover new strategies to align your business with your values, increase your confidence and help your clients achieve even more.

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Let's set you up for continued success and growth.

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Book your free call today.

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The link is below.

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Thank you for being willing to lean in.

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Let's get right back into the show.

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For me, the number one skill that I would ask every single coach to practice more often is listening, and one skill that I would ask every single coach to practice more often is listening, and basically it's very similar to what you said, and that is when you're having a conversation with somebody.

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There's a difference between listening to respond versus listening and really to understand or to learn, right.

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And so you ask a question and you're not in your mind already formulating the next question or what you're going to say next.

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You're not going to feel connected to that person, you're missing the whole point, and so instead it's actually just asking a question and listening, and even allowing for silence sometimes.

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So if you ask a question and the person doesn't answer immediately, allow for silence, because that's them exploring their subconscious mind, right, which means it's the greatest opportunity to help them.

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If they had an instant answer, then maybe it wouldn't be something they'd need help with.

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But if they're actually like having to slow down and to stop and to think about it, meet you, ask the powerful question and just wait.

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But then do a good job of listening, listen to what you hear.

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Obviously you can reflect back some of that, but don't come up with the questions before.

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Actually wait until you have all the information and then you can.